Privacy policy
Privacy Policy
This Privacy Policy (“Policy”) explains in general terms how ZACCARO - FAMILY LEATHER WORKSHOP (referred to in this document as “ZACCARO,” “we,” “our,” or “us”) protects the privacy of your personal information. We are strongly committed to protecting the privacy and confidentiality of personal information and maintain strong physical, electronic and procedural security measures to protect the personal information under our control.
What is personal information?
Personal information is information or opinion in any form (true or not) about a person whose identity is obvious or can be reasonably inferred from the information or opinion.
How do we collect personal information?
Where possible, we will collect personal information directly from you. We generally collect this data when you contact us in person, by telephone, letter, fax, email or when you visit our website. We may ask for information about you when you purchase or make inquiries about products and services, when you enter competitions, register for promotions or when you request brochures or other information. We may also collect information when we invite you to participate in surveys or provide feedback to us.
What personal information do we collect?
Generally, the type of personal information we collect about you is information necessary to provide services and products to you. For example, we may collect information such as your name, mailing address, telephone number and email address in order to correctly process a quote or invoice and fulfill warranty requirements for some products. We also collect information necessary for use in ZACCARO' business activities, including, for example, financial information necessary to process various transactions and any other information you may provide to us.
We are required by law to obtain your consent to collect sensitive information. We will assume that you have consented to the collection of all information that is provided to us for use in accordance with this Policy, unless you tell us otherwise.
When we act as a retailer
When we sell products and services to you, we typically do so as a retailer to a wholesaler or supplier of those products and services. This means that we generally collect personal information about you for our internal purposes and sometimes on behalf of parties for whom we act as a retailer for their internal purposes. Accordingly, the consent you provide hereunder to our collection of personal information applies equally to the parties whose products and services we sell. For example, if you purchase IDAM belt buckles from us, then under this policy you consent to your personal information being used by us and provided to our buckle supplier so that your buckles are covered by potential warranty agreements.
We act as a retailer for many companies, so we cannot specify in this statement exactly how each of these companies will use your personal information, but we will be happy to provide you with more specific information if you email your request to info @zaccaro.com.au.
How do we use Personal Information?
We will use your personal information to provide you with products and services.
We may use and disclose your personal information for the purposes for which it was collected or for related or ancillary purposes, such as one or more of the following purposes:
Detection of fraud or error;
Regulatory reporting and compliance;
Developing, improving and marketing our products and services;
Maintaining our relationship with you by, among other things, providing updates about promotions and services that we think may be of interest to you;
Engaging you in market research to assess customer satisfaction and obtain feedback on our relationship with you;
To facilitate your participation in loyalty programs;
Analyze trends in sales and selection of bicycles;
For marketing activities; And
Internal accounting and administration.
Is the information disclosed to third parties?
We may disclose your personal information:
as permitted or required by law;
to various regulatory authorities and law enforcement officials and agencies for fraud protection and security purposes;
to our third party service providers and our affiliated organizations and brands;
to third parties who may require your information in order for your product or service to be covered under warranty.
Third parties to whom we disclose your personal information may also be considered to have collected your personal information for their own internal use. For more information, see the title above, “When We Act as a Retailer.”
If we use third party contractors to provide services to us, these third party contractors may be required to process your personal information. In these circumstances, third party contractors must protect this information and use it only for the purposes for which it was provided, although we are not responsible for ensuring this.
Except as described above, we will not disclose your personal information without your consent, unless disclosure is necessary to prevent a threat to life or health, is permitted or required by law, is reasonably necessary to enforce the law, or is necessary to investigate suspected illegal activity.
Information Security
ZACCARO has put in place appropriate physical, electronic and managerial security procedures to protect personal information from loss, misuse, alteration or destruction.
ZACCARO regularly reviews security and encryption technologies and will strive to protect information to the greatest extent possible.
Accessing and Correcting Personal Information
Subject to the exceptions set out in the Privacy Act 1988 (Cth), we invite you to access and correct any personal information we may hold about you. If we deny access, we will tell you the reason for the denial. We may charge you the reasonable costs of providing you with access to this information.
Dodge
If you no longer wish to receive information about promotions and services that we think may be of interest to you, or to participate in market research, please email us at info@zaccaro.com.au.
Use of cookies
A cookie is a small piece of text that is placed in your computer's memory and can later be retrieved by web page servers. We use cookies to improve your experience and ease of use of our website and do not use cookies to record any personal information.
Related Sites
Our site may contain links to other sites. We are not responsible for the privacy policies or content of such websites. We encourage you to read the privacy statements of all linked sites as their privacy policies may differ from ours.
Feedback/Complaints
We welcome your inquiries or comments about our Policy. If you have any comments or complaints, please contact us at info@zaccaro.com.au.
Changes to our policy
We may need to review and revise this Policy from time to time. We reserve the right to change our Policy at any time. If this happens, the changes will be posted on our website.